Leading adjustable bed retailer to partner with community food banks to help fight hunger.

Baltimore, Maryland — November 02, 2012. During the month of November, Easy Rest Adjustable Bed Associates across the country will be helping to fill the shelves at area food banks. Employees will be bringing in non-perishable food items or making monetary donations to assist their local food bank in stocking the shelves for the holidays. The public is invited to drop off food at any Easy Rest location.

“It is very important to us to give back to the communities in which we live and work,” said Ann Mowrey, Director of Public Relations for Easy Rest. “In this economy so many people are struggling to make ends meet and put food on the table. Holding a food drive with our associates and encouraging the community at large to join us is the least we can do.”

Each of the four regional Easy Rest offices have chosen a local food bank to support: the Baltimore, Maryland office will be donating food to the Maryland Food Bank; the St. Paul, Minnesota office will be donating food to the Second Harvest Heartland Food Bank; the Bristol, Pennsylvania office will be donating food to the Penndel Food Bank; and the Tampa, Florida office will be donating money for every bed sold to the Metropolitan Ministries Food Bank.

“By the end of November we hope to have collected a significant amount of food and funds to help those in need,” stated Mowrey.

Members of the community who’d like to donate to Easy Rest Adjustable Bed’s Food Drive can click here to find the address for the regional offices above.

• Easy Rest Beds and Mattresses – Not Part of Recall by Consumer Product Safety Commission
• Easy Rest Adjustable Beds Collecting Food and Funds for Food Banks Across the Country
• Easy Rest Adjustable Beds Unveils Pinterest Page
• Easy Rest Adjustable Beds Wins 2012 Web Marketing Award
• Easy Rest Adjustable Bed Brand Launch
• Easy Rest Adjustable Bed Fathers Day Offer
• Easy Rest Adjustable Bed Mothers Day Offer
• Made in America Commitment
• Beds For Our Troops Program – Donating Adjustable Beds For Veterans

Baltimore, MD – June 23, 2014
Preferred Credit, Inc., the largest finance company in the United States for the Direct Sales Industry has awarded Easy Rest Adjustable Sleep Systems, makers of the Easy Rest Adjustable Bed Brand, Diamond Certification based on volume, stellar customer service and the very low level of consumer complaints about Easy Rest Adjustable Sleep Systems

“We are very pleased to award the Easy Rest Adjustable Bed brand with the highest honor our Company can bestow – Diamond Certification,” said Greg Windfeldt, President of Preferred Credit, Inc. “Achieving Diamond certification is a very prestigious and difficult status to attain. Out of almost 1,000 companies that we do business with only five have achieved that level of distinction. The very low level of Easy Rest complaints and their responsiveness to every Easy Rest bed complaint is a key factor in being awarded this designation,” added Windfeldt.

Preferred Credit, Inc. (PCI) was founded in 1982 in Saint Cloud, Minnesota to provide financing to one of the most successful direct sales distributors in the world. The Company has grown exponentially over the years to provide financing assistance to consumers for products available from a large variety of direct sales companies across the United States.

“We are thrilled to be recognized for our excellent customer service and extremely small level of Easy Rest bed complaints,” said Jeffrey Mowrey, Chief Operating Officer for the Company. “We work very hard to achieve an Easy Rest complaint level as small as it is. We are thrilled to know that such a large percentage of all of our customers that work with Preferred Credit, Inc. are happy with our product and it’s wonderful to be acknowledged for being as customer focused as we are on a daily basis,” stated Mowrey.

“During our site visit with Easy Rest to review their sales and service operations, we came away very impressed with their interactions with every customer,” said Katie Manar, Director of Client Operations at PCI for the Easy Rest Adjustable Bed brand. “The number of times and the frequency with which every customer is interacted with is really unheard of within our industry. It’s no wonder that an Easy Rest Bed complaint is rarely received in our office,” added Manar. “And, when an Easy Rest complaint is received they are very responsive and handle the matter swiftly.”

Easy Rest is committed to providing excellent customer service to every customer and works hard to keep Easy Rest bed complaints to a minimum.

“There isn’t a company in existence that can please 100% of their customers all of the time,” said Mowrey, “but we try very hard to do that on a daily basis. We use ConsumerAffairs.com for Brands as a way of keeping the pulse on our Easy Rest bed complaints,” he explained. “Every month we give them a list of all customers from a prior month to call and survey about their experience with us. We have been pleased with the low level of Easy Rest complaints that they have received as well.”

Jeffrey Mowrey, Chief Operating Officer and Mo Maghari, National Sales Manager for the Company went to Preferred Credit’s headquarters on June 4^th to receive the honor from Greg Windfeldt personally.

“It’s not often that you can find another company to partner with that truly understands your operation, holds the same values you do and recognizes you for excellence,” stated Mowrey. “We are honored to be recognized for our achievement and we look forward to a long partnership with Preferred,” he stated.

Similar Name of Recalled Product Causes Confusion in Bedding Industry

Baltimore, Maryland – January 14, 2013 

Two companies with similar sounding names but vastly different manufacturing standards are being confused in the marketplace after the U.S. Consumer Product Safety Commission announced a recall of mattresses sold by Easy-Rest Inc. of Portland, Oregon. Executives with Easy Rest Adjustable Sleep Systems in Baltimore, Maryland want the public to know that their complete line of adjustable beds and adjustable mattresses are not part of the recall and meet all federal regulations for flame retardancy.

“There has been some confusion when customers search the Internet for our product and find the recall notice from the CPSC,” stated Ann Mowrey, Public Relations Director for Easy Rest Adjustable Sleep Systems. “We want to assure the public that every one of our adjustable beds and adjustable mattresses meet all federal open flame standards and we are not associated in any way with Easy-Rest Inc. of Portland, Oregon.”

The Oregon mattress company sold very low priced, all foam mattresses designed to be used with traditional flat beds in 10 states between September 2011 through September 2012 that failed to meet the mandatory federal open flame standard for mattresses. The mattresses made by the company were imported from China.

Easy Rest Adjustable Sleep Systems of Baltimore, Maryland is a National Brand that sells adjustable beds in the Continental United States with a commitment to manufacturing their products in the United States.

“Easy Rest Adjustable Sleep Systems are made in plants in Kentucky and Tennessee,” said Mowrey. “We have been approached many times to move our manufacturing plants overseas and we have continuously refused. By keeping our manufacturing here in the United States we are able to keep hundreds of hardworking Americans employed while maintaining stringent quality control on our products.”

Customers who think they purchased a bed from Easy-Rest Inc. of Portland, Oregon can click here for more information on the recall.

ConsumerAffairs.com, the leading independent web based consumer news and review site in the United States, has collected more than 1,700 Easy Rest Bed reviews by verified purchasers of Easy Rest Adjustable Sleep System.

The trend of consumers ignoring traditional advertising continues to grow in the United States.  Today’s consumers are putting more weight into online reviews by verified customers to help them make a purchasing decision.  A 2013 study by Bright Local published on Search Engine Land found that 79% of consumers trust online reviews as much as personal recommendations.  Executives behind the Easy Rest Adjustable Bed brand recognized the trend early on and partnered with ConsumerAffairs.com, the leading independent web based consumer news and review site in the United States, to conduct independent Easy Rest Bed reviews from verified purchasers of the product.

“We think it’s important for consumers to know about our customer’s experiences with our company,” stated Mo Maghari, National Sales Manager for Easy Rest.  “Our number one focus is customer service and we strive to make every consumer happy with our company, our people and our product.”

Executives of the Easy Rest Adjustable Bed Brand use the Easy Rest bed reviews as a way of monitoring every aspect of their operation.  Every review is read and responded to by a member of their customer service team.  Positive reviews are shared with the appropriate departments and negative reviews are sent directly to supervisors to deal with any issues included in the review.

“The customer service team at Easy Rest has embraced our mission to connect with customers,” said Zac Carman, CEO for ConsumerAffairs.com. “The reviews on our site not only educate consumers, they also help the company to continually improve their business operations. The amount of effort put forth by the Easy Rest team is inspiring and demonstrates their commitment to customers.”

“This trend of consumers looking for online reviews is not going to go away and companies that don’t have anything to hide should welcome it,” said Maghari.  “We think it’s a good way for consumers to feel comfortable with our company and to learn about how our product helps real people every day.”

Customers such as this one from Charleston, South Carolina who shared this Easy Rest Bed review with a staffer from ConsumerAffairs.com:

“I absolutely love my Easy Rest bed. I don’t think I have ever enjoyed anything as much as I’ve enjoyed getting that bed. I have been sleeping in a recliner for about eight years, so having a bed is amazing for me, and I can actually sleep because I can’t lie down. I don’t breathe well lying down so I have to sleep in that semi-erect position and it’s wonderful. I sleep so much better now.”

Or this customer from Jackson Heights, New York who shared her experience with Easy Rest Adjustable Beds:

“I really appreciate being able to raise my legs because I have a tendency to get swollen ankles and also to raise my head because I have a postnasal drip. It really helps tremendously. The representative was extremely nice and knowledgeable, too. It was a very pleasant exchange and he was very helpful.”

Easy Rest Adjustable Sleep System sends a file of all new customers to ConsumerAffairs.com every month to be called and interviewed about their experience with the company.  ConsumerAffairs.com then posts those reviews on their website.

About Easy Rest Adjustable Sleep System

Easy Rest Adjustable Sleep System is a leading national retailer of adjustable beds whose founders have more than 100 years experience in the adjustable bed business. Since 2007 the company has offered a modern line of high-quality, U.S.-made, electric, adjustable beds and adjustable mattresses to fit every health and comfort requirement, budget or lifestyle.  To learn more about Easy Rest Adjustable Sleep System, including the health and comfort benefits of its full range of quality beds and mattresses as well as bed sizes, options and features, please visit www.easyrest.com or call 1-800-217-5206 today.

About ConsumerAffairs.com

ConsumerAffairs.com is a consumer news and advocacy organization founded in 1998 by veteran D.C. journalist James R. Hood. The website has educated more than 150 million consumers and has one of the largest databases of user-generated reviews about businesses in the world. Readers can find Easy Rest reviews on the ConsumerAffairs website at http://www.consumeraffairs.com/furniture/contour-adjustable-beds.html.

This Offer has Expired.
For a limited time, Easy Rest Adjustable Sleep System is offering a Free Flat Bed with the purchase of their Premier Model Adjustable Bed.

Easy Rest Adjustable Sleep System is offering a special Buy an Adjustable Bed and get a Flat Bed Free promotion to all customers who purchase the Company’s top of the line system between October 1, 2014 and February 28, 2015.  During this period consumers can get two beds for the price of one.

The sale offer was created for consumers looking to update more than one bedroom. For many people, and particularly for women, Fall is the time when attention turns toward the inside of the house.   Planning begins for family and friends to visit during the holiday season and people often feel the need to spruce up bedrooms for a pleasurable visit.

“We actually got this idea from a customer,” said Mo Maghari, Co-Founder and National Sales Director for the Company.  “This customer was very excited to get a new adjustable bed for the health benefits it could provide and because her old bed was causing her to wake up with aches and pains due to its age.  She needed another bed for her children to sleep on when they visited but felt bad about moving her old bed to the spare bedroom for them to use. She mentioned in passing that she wished we sold flat beds too and an idea was born,” said Maghari.”

In order to take advantage of this offer consumers must go to www.easyrest.com and click on the sale offer and follow the directions to receive a promotional code.  This promotional code must be presented at the time of sale.

Terms and Conditions of Offer
This PROMO CODE MUST be presented at the time of purchase.  This offer is only good with an Easy Rest authorized Offer Code.  This offer may not be redeemed for cash and is not valid on any previous purchase.  This offer cannot be combined with any other offer. The Free Flat Bed Offer is available with the purchase of a Twin, Full, Queen or King sized Platinum Model Adjustable Bed.  Consumers who present the offer code at the time of purchase may choose a free mattress and box spring of equal or smaller size of the adjustable bed size purchased.  Beds must be delivered to the same address at the same time. Valid at participating distributors only.  Limit one offer per purchase and/or household.  Offer may be withdrawn at any time.  To qualify for the OFFER a purchase of an Easy Rest Platinum Adjustable Bed (Twin, Full, Queen, or King) must be made by February 28, 2015.

About Easy Rest Adjustable Sleep System
Easy Rest Adjustable Sleep System is a leading national retailer of adjustable beds whose founders have more than 100 years experience in the adjustable bed business. Since 2007 the company has offered a modern line of high-quality, U.S.-made, electric, adjustable beds and adjustable mattresses to fit every health and comfort requirement, budget or lifestyle.  To learn more about Easy Rest Adjustable Sleep System, including the health and comfort benefits of its full range of quality beds and mattresses as well as bed sizes, options and features, please visit www.easyrest.com or call 1-800-217-5206 today.

Thank you for visiting the Easy Rest Adjustable Sleep System online Press Room. Click the links below to read our Press Releases that have not been included elsewhere on this site. Be sure to check back often to stay up to date with special offers and Company News. If you want to check out some of our past releases, check out the Archived Release.

• Easy Rest Adjustable Bed Buy One Get One Fall Sale Offer!
• Company Hits Milestone Number of Easy Rest Mattress Reviews Collected By ConsumerAffairs.com for Easy Rest Adjustable Bed Company
• Easy Rest Bed Reviews Collected By Leading Independent Web Based Consumer News and Review Site for Adjustable Bed Company
• Easy Rest Receives Diamond Certification for Excellent Customer Service with Few Easy Rest Bed Complaints

Thank you for visiting the Easy Rest Adjustable Sleep Systems website. If you have any questions that were not answered here, or have other comments, please feel free to contact us.

By Mail:

Easy Rest Adjustable Sleep Systems
1401 S. Edgewood Street
Baltimore, MD 21227

By Phone & Email:

General Inquiries:
Call 1-800-677-8200 between the hours of 9 am and 5 pm Eastern time.
Email info@easyrest.com at any time.

Customer Support:
Call 1-800-523-5383 between the hours of 9 am and 5 pm Eastern time.
Email customersupport@easyrest.com at any time.

Our goal is to provide our customers with an adjustable bed of the highest quality and durability, and we stand behind our product with one of the best warranties in the industry.

Because we strongly believe in the quality, design and craftsmanship of our products, Easy Rest Adjustable Beds are warranted against manufacturing defects in workmanship and material. Our most popular models come with a lifetime guarantee on our exclusive Whisper Power™ Lift Motors and a 20-year pro-rated warranty on our mattresses. And, since Customer Service is our number one priority, we guarantee in-home service anytime you need it.

When you purchase an Easy Rest Bed you’ll have peace of mind knowing that you are protected with an excellent warranty and easy, friendly service in your home should a problem arise.

The Easy Rest Adjustable Sleep System was created with a vision: to provide its customers with the most modern, state-of-the-art line of adjustable beds and adjustable mattresses, while providing old-fashioned personalized service and customer support.

In order to accomplish that goal, a few highly regarded industry experts with more than 100 combined years of experience in manufacturing and selling adjustable beds were hand-selected to join this new company. The company opened for business in 2007.

During the next five years they worked tirelessly to create the highest quality adjustable bed and mattress available on the market and insisted that their product be made in the United States. Customers liked the personalized experience, commitment to quality and Made in America guarantee, and sales took off.

Over time it became apparent that the name of the company adequately described the product but did not convey what the product delivered. In 2012 the company changed its name to Easy Rest Adjustable Sleep System to better reflect what it is we deliver to our customers – an easy rest, at any time.

Today, we sell a complete line of  adjustable beds nationwide and we have a dedicated delivery and service department standing by to swiftly deliver our product and handle any service needs. Our customers are our number one priority and helping them find a better night’s sleep is our passion.