Call Center Associate – Baltimore, MD
As a Call Center Associate with Easy Rest, you will be following up with consumers who have requested information on our product to set appointments for personal presentations with our Sleep Specialists. Our Call Center Associates are the first point of contact with potential customers and they create the first impression of our brand with consumers. Excellent phone skills and manners are a necessity for any candidate.
Easy Rest is a well-established, growing, national organization that proudly stands behind an exceptional product that is made in the USA. This job may be for you if you want to represent a product that will improve your customer’s lives by improving their sleep and you enjoy working in a performance-driven environment where you can be rewarded for delivering results.
This is an excellent opportunity for people with an outgoing and persuasive personality. Permanent part-time and full-time positions are available.
The right candidate will bring a diverse skill set, take pride and dedication in their work and be customer focused.
Qualifications:
The ideal candidate must:
- Be professional, articulate and confident
- Have strong attention to detail
- Have exceptional written and verbal communication skills
- Be able to maintain proper script etiquette
- Be familiar with basic computer programs and able to enter data quickly
- Have reliable transportation, (we are conveniently located on the bus line)
If you meet the above qualifications and are energetic and a quick learner, we want to hear from you!
Interested candidates should complete the Contact Us Box to the right or call 443-696-3016.
